C44k Privacy Policy — your information is completely secure

1Introduction

C44k (https://c44k.pro) takes your privacy seriously. This Privacy Policy explains in detail what information we collect when you use our platform, how that information is used, and how we keep it secure.

C44k's Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. By registering on our platform or continuing to use our services, you are considered to have consented to this Privacy Policy.

This policy applies solely to the c44k platform — including our website, mobile app, and related services. Should we make any significant changes to this policy in the future, you will be notified in advance.

2What Information We Collect

C44k collects your information in several ways — directly from what you provide, automatically through your use of the platform, and from third parties. Details are outlined below:

We do not access your precise GPS location or your camera/microphone. Data collected is always kept to the minimum necessary.

3How We Use Your Information

C44k uses collected data only for legitimate and necessary purposes. We never use your information for unsolicited advertising or irrelevant activities. Our core data use purposes are described below:

• Account Creation & Management: Your information is used to manage registration, login, and account security.
• Payment Processing: Your financial information is used to process deposits and withdrawals quickly and securely.
• Identity Verification (KYC): To verify identity and confirm age in accordance with international standards.
• Fraud Prevention: To detect suspicious transactions and multiple accounts.
• Support Services: To resolve your complaints and inquiries promptly.
• Responsible Gaming: To detect signs of problem gaming and send timely alerts.
• Platform Improvements: For statistical analysis to improve the user experience.
• Legal Obligations: To provide information to regulatory authorities as required.

4Data Sharing Policy

C44k never sells your personal information to third parties. However, in certain circumstances we may share limited data with trusted parties. These circumstances are clearly outlined below:

• Payment Providers: Only the information necessary to complete transactions is shared with Mobile Banking, Nagad, Rocket, and partner banks.
• Identity Verification Services: With internationally recognized verification institutions for the KYC process.
• Legal Authorities: Upon a valid court order or lawful request from law enforcement authorities.
• Anti-Money Laundering (AML): As required by legal obligations to AML regulatory authorities.
• Technology Service Partners: With contracted providers for hosting, cybersecurity, and data backup — all of whom are bound by our privacy standards.

5Cookie Policy

The c44k website and app use cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored in your browser that help the platform remember your preferences.

• Essential Cookies: Used to maintain your login session and keep core functionality running. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme, and interface settings.
• Analytics Cookies: To understand which pages are used most — all data remains fully anonymized.
• Security Cookies: To detect unauthorized access and prevent CSRF attacks.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result. Contact our support team for detailed cookie preference changes.

6Security Measures

C44k employs the highest industry-standard technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional OTP verification required for login and large withdrawals.
• Data Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced network security measures are always active.
• Regular Security Audits: External penetration testing conducted at least twice a year.
• Staff Training: All c44k staff have completed rigorous data protection training.

7Your Rights

C44k believes you should have full control over your own data. We guarantee the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information under specific circumstances.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You can receive a copy of your data in a machine-readable format.
• Right to Object: You can object to certain uses of your personal information.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request. In cases where legal obligations prevent us from deleting certain data, we will explain the reason.

8Data Retention Period

C44k does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of account activity and up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: 5 years after verification (in accordance with AML regulations).
• Gaming Logs: Up to 2 years (for responsible gaming monitoring purposes).
• Support Chat History: 1 year after the issue is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized. Data relevant to ongoing legal disputes may be retained for a longer period.

9Minor Protection

C44k is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration.

If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted.

10Contact

For any privacy questions, requests, or complaints, please reach out to our dedicated privacy team:

• Email: [email protected]
• Support: 24/7 Live Chat — available within the platform
• Response Time: 72 hours for general requests, 24 hours for urgent matters

We take every privacy request seriously and are committed to responding within the required timeframe. Any future changes to this Privacy Policy will be reflected in the updated date at the top of this page, and registered users will be notified by email.